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Update: Firefox: Unable to Log In Off Campus (FIXED)

The earlier issue in July that prevented access to databases off-campus when using Firefox by installing the Disable-DHE Add-on' is resolved. The plug in is no longer required and should be removed from the browser if you have it installed.


To remove this add-on or any other add-on, please follow these instructions:


  1. On the upper right corner of Firefox, select the burger button which looks like this:

  2. Select the Add-Ons icon which looks like a puzzle piece.
  3. Here you will find the DIsable-DHE add on in the list.
  4. To the right, click the Remove button to uninstall that add-on.
  5. You may do this for any add-on that is installed in Firefox.
  6. Close the Add-Ons Manager tab.


If you have any questions pertaining to this, please contact us at 419-434-4357 or send an email to

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